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Here are some of the alerts that you can find in OWL, so that you can have an idea of the wide range of subjects that it covers.

However, to be able to take full advantage of what OWL has to offer and see all alerts, you must be a watch coordinator or member, and log in to the OWL system.
Alerts available in OWL
Keep Warm Keep Well

Neighbourhood Watch members can act as a vital lifeline to assist with the welfare of some of our older and vulnerable residents during these persistent cold weather conditions. Please pass this information on to your members, neighbours, friends and colleagues.

In this continuing cold weather, we may need to be more vigilant and aware of our neighbours who cannot get out and about. A friendly knock at the door or offer of asssistance could help to reassure some of your neighbours who you would not normally consider to be vulnerable.

Neighbourhood Watch advice would be to check up on neighbours, especially elderly and disabled people, particularly those with serious illnesses, who are more vulnerable to cold weather. If you have older or disabled friends, relatives or neighbours, make sure you check to see that they are OK. Below are some simple tips you could pass on to help keep your neighbours safe.

Health advice and tips for coping with wintry weather:

Keep Warm Keep Well

With temperatures so low, to keep safe and warm the Department of Health recommends you to:

• keep curtains drawn and doors closed to block out draughts
• have regular hot drinks and at least one hot meal to keep your energy levels up
• wear several light layers of warm clothes (rather than one chunky layer)
• keep as active as possible
• wrap up warm if you do need to go outside

You should also keep your home at the recommended temperature of 18 to 21 degrees Celsius (64 to 70 degrees Fahrenheit). If you can’t heat all the rooms you use, heat the living room during the day and the bedroom just before you go to bed. Follow the links below for more advice about keeping warm and healthy during cold weather:

Very cold weather advice from NHS Choices

Download further information using the links below:

Guide for people over 60 (PDF, 199K)
Guide for families (PDF, 188K)
Guide for people with disabilities or long-term health conditions (PDF, 196K)

Swine Flu Vaccination Programme

The vaccination programme for Swine Flu has now commenced across Wales. The Welsh Assembly Government has produced a leaflet and poster to raise awareness of the vaccine.

Swine flu vaccination: what you need to know

Digital Switchover Advice Points

With the first stage of switchover in North East Wales on 28th October just days away, Age Concern North East Wales has been working closely with Digital UK and the Switchover Help Scheme to ensure that there will be plenty of support available for any local residents who need help in switching to digital.

In addition to the national Digital UK helpline 08456 50 50 50, and the Help Scheme helpline 0800 40 85 9001, Age Concern North East Wales will be running a number of Switchover Advice Points where staff will be on hand to give face to face advice between 10am and 4pm on 28th/29th October, and 25th/26th November.

Switchover Advice Point Locations Moel y Parc

Rhyl - Rhyl Library, Museum and Arts Centre, Church Street, Rhyl, LL18 3AA

Wrexham - Contact Wrexham, 16 Lord Street, Wrexham, LL11 1LG

Denbigh - Training Centre, 52 Vale Street, Denbigh, LL16 3BW

Mold - Age Concern North East Wales, Suite 2, Daniel Owen Precinct, Mold, CH7 1AP

For further information please contact Wyn Davies, Age Concern North East Wales, on 08450 549969, or follow our Digital Switchover link on this page.
Rural Crime

There has been a lot of rural crime in the Treuddyn and Llanfynydd area. The offenders are targeting secluded areas.

We are currently looking for any person selling or in possession of suspected stolen goods, in particular RUTLAND ELECTRIC SHEPHERD ESB55 ENERGISER FOR ELECTRIC FENCES, SERIAL NUMBER 62243, AND A LEISURE BATTERY.

Please contact North Wales police on telephone number 101. Or contact Trading Standards on 01352 703196.
Make card crime more difficult for fraudsters

Safeguard your card and card details - Treat your cards like cash.

Be wary of letting your card out of your sight when making a transaction, particularly in bars and restaurants, and especially when abroad.
Make sure you know who you are dealing with before disclosing card details. If in any doubt undertake additional checks before handing over the details.
Be wary of unprompted phone or e mail requests asking you to divulge financial details - even if the caller claims to be from a bank or the police.

Card details appear on some receipts so keep them safe or dispose of them carefully. Regularly check your statements for unfamiliar transactions. Keep your personal identification number (PIN) secret. Never tell anyone your pin number, even if they claim to be from a bank or the police.
Never write down your PIN and keep it with your card.

If you think someone has discovered your PIN you can change it at a cash machine. You should also notify your card issuer immediately.
Suspicious Females

On 11th October two females who were smartly dressed attended at a warden controlled complex saying that they were from the Wrexham area, asking questions and asking if there were any flats available. They were hinting strongly to the occupant that they wanted to look around to measure for furniture. It is not known at this stage if this was a ruse to enter the property for other reasons. The occupant did not allow them access.

If these females are seen at other sheltered accommodation properties in Flintshire, please advise the warden for the complex. Where possible, please try and obtain as good a description as possible and a registration number of any vehicle being used and pass any information to the North Wales Police control room by dialling 101 (the new non-emergency control room number for North Wales Police).
Unsolicited Calls - Reminder

Householders are being urged to think twice if they receive a telephone call out of the blue offering them the chance to have a free security system or free security survey.

They advise householders to: "Ask yourself, is the company really able to offer a system which normally costs a lot of money for free? Do customers taking advantage of the offer have to sign up for an expensive maintenance or monitoring agreement, with a minimum period of 3 years?"

If you do receive a call, offering a free demonstration please:

• Remember that you have a seven day cooling off period to give you the chance to compare product and price and to discuss it with someone you trust. Insist on a detailed written quotation. Insist on using your seven day cooling off period.

• Don't agree to have any work done inside the seven day period. Your cancellation rights may be reduced if you agree to have work done.

• Don't pay cash - you can trace a cheque.

• Consider whether you want the product. If you do, use reputable, established companies who you will be able to contact if things go wrong. Ask relatives and friends for recommendations.

Stay in control - don't let a doorstep trader decide how you should spend your money. If you are worried about unsolicited calls or if you would like further advice and live in Flintshire please contact Flintshire county councils trading standards service on 01352 703181.
Farmwatch Alert

There have been reports of a male who claims to be Italian, attending farms in the North Wales area. He attempts to sell chain saws and other motorised equipment. These items are counterfeit items and are unsafe.
If this male should attend at your location, if possible, please obtain vehicle details and description of the male and contact the North Wales Police Control Room quoting event reference number K191625 or contact Trading Standards.
Theft of Heating Oil

Police are urging people to be vigilant following a number of incidents whereby heating oil has been stolen in Flintshire. Recently, there have been a number of thefts of oil in the Lixwm, Halkyn and Pentre Halkyn areas, and police are urging residents to take extra precautions.

Sergeant John Williams said: "The theft of domestic heating oil has been a problem for a number of years, but increases in oil prices have seen the number of reported thefts increase.
Whilst this is a national problem, it appears to be more prevalent in rural communities where residents do not always have the luxury of a mains gas supply." He added: "I urge the public to report any suspicious activity, particularly any sightings of unmarked tankers or suspicious vehicles."

Advice for residents:
• Fit a good quality close shackle padlock to the filler cap and drain tap.
• Make access to the tank more difficult using fences, trellis, walls or defensive planting.
• Position a security light which can make thefts more difficult.
• Consider Lockable Metal enclosures which are now available to completely surround the tank.

Anyone with any further information should contact Sergeant John Williams at Flint Police Station on 101, if you are calling from Wales, or 0845 607 1001 ( Welsh Line), 0845 607 1002 ( English Line) or Crimestoppers anonymously on 0800 555 111.
Accredited Businesses

When using a contractor or service it is not advisable to use one that cold calls at your door. Although sometimes going by recommendations from friends or family is useful it is advised to use an accredited business or service. The Secured by Design website has many links to accredited businesses.
Bogus Social Services Call

A phone call has been received by an older person living in a warden-controlled area purporting to be from Social Services. The male caller wanted to arrange a visit.

Enquiries were made with social services and no record of an arranged visit could be found. If you receive such a telephone call, please contact your warden for them to check the validity of the call.
Bogus Charity Distributes Collection Bags

North Wales Police event number K188476 refers to a call regarding a charity by the name of ‘Supporting Arms' who are distributing collection bags in the Flintshire area.

Their registered charity number has been checked and it turns out to be a false number as the charity does not legitimately exist. Anyone who receives a bag is advised not to donate any goods.

If you have doubts regarding any charity numbers in the future, their authenticity can be checked online at www.charity-commission.gov.uk.

The distributors of the collection bags are believed to be driving around in an unknown red vehicle. Any information regarding the registration number of the vehicle, if sighted, would be welcomed. Please either call the NWP control room on 0845 607 1002 (English) or 0845 607 1002 (Welsh), or contact PC 2192 Wright (contact details above) quoting the above event number.